The BT Big Button 200 Corded Landline Phone is a simple and easy-to-use phone designed for elderly or hard-of-hearing individuals. I bought it for children to use in an emergency as it has one-press dialling of numbers you set - ideal for emergencies. This corded land-line telephone from BT features a 'call handsfree' function and easy-to-set 'quick dial' buttons. Ringer and receiver can be set to 'loud'. In good working condition. The card for the 3 'one-touch' buttons I had written on so not included but you can easily cut one to size or stick labels on.